In the context of retail, who is responsible for scheduling staff?

The store or department manager is primarily responsible for scheduling staff within a retail environment. This role involves several key responsibilities, including overseeing daily operations, ensuring adequate staffing levels to meet customer demand, and managing employee schedules to accommodate availability and peak business hours.

By handling scheduling, the manager can optimize workforce efficiency, respond to unexpected absences, and align staff with specific sales goals or promotional events, thereby enhancing overall store performance. This direct oversight is essential for maintaining a well-functioning team that contributes to customer satisfaction and business success. Other positions listed, such as a visual merchandiser, loss prevention officer, or marketing team, have different focus areas—like product displays, security measures, and promotional planning—rather than staff scheduling.